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Peoria Public Library System
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Library Frequently Asked Questions

How do I get a library card?
Sign up online or visit one of our libraries. Please bring photo ID and separate proof of address.

How much does a library card cost?
Peoria Public Library cards are free.

I don’t live in the City of Peoria . Can I still get a Peoria Public Library card?
As long as you are a resident of Maricopa County you are eligible for a Peoria Public Library card.

What do I do if I lose my library card?
Be sure to notify any Peoria Public Library location if your card is lost or stolen. If you do not report your card lost or stolen and someone else uses it, you will be responsible for whatever is checked out. To get a new card, just visit any location and bring photo ID. Replacement cards are $2.00.

I don’t have my library card. Can you look me up by my name to check out?
No, your library card is required to check out materials or to use the computer lab.

How many items can I check out?
You may have up to 35 items checked out on your card at a time. Within the 35, you may have 10 DVDs, and 10 CDs at a time. Books are unlimited (up to the 35 total item limit)

How long can I keep the items I check out?
Books and audio books and CDs check out for 3 weeks. DVDs check out for 1 week.

If I don't pick up my hold, what happens?
Your hold will be cancelled and a $1.00 cancellation fee will be assessed to your account. To avoid this fee, please notify the library if you will not be able to pick up your hold within the allotted four day pick up period.

I owe fines but can’t pay today. Can I still check out?
Yes, as long as your fines are less than $10.

Do you have amnesty days?
We do not have amnesty days.

How many times can I renew my items?
Most books, audio books and videos may be renewed up to 4 times unless another customer has requested the item or there is a balance of $10 or more on your account.

Can I renew online or by phone?
You may renew online using your library card and 4-digit PIN or by phone 24 hours a day by calling 623-773-7750. You may also call any Peoria Public Library location to renew your items.

I am late with an item. How much are the fines?
Books are .20 cents a day, interlibrary loan items are .50 cents a day and DVDs are $1.00 dollar a day per item if they are returned late. We accept payment by Cash, Check, Debit or Credit (Visa or MasterCard).

Can I get an email notification when my books are due?
You can sign up at your library to receive a reminder when your materials are due and first overdue notice via e-mail. If you wish to receive a reminder when your items are due and your first overdue notice this way please make sure that we have your e-mail address on file.

I lost an item. What do I do?
You are responsible for every item you check out. If you have lost an item, you will be charged a replacement cost and a processing fee.

I checked out an item and it got damaged. Do I have to pay for it?
If an item can no longer be circulated due to damage, you will be charged a replacement cost and a processing fee. You will not be held responsible for normal wear and tear.

Can I return my items to any library?
You may return your items to any Peoria Public Library. If you return your items to a library outside of Peoria, you are responsible for ensuring that they are returned to Peoria. Please note that the items stay on your card until we receive them and if they are not received, you are still responsible for the items.

Does it cost anything to rent DVDs?
All items are free to check out. Please keep in mind that DVDs not returned by the due date will accrue fines of $1.00 dollar per day, per item.

What if I can't find what I'm looking for?
Both locations have qualified reference staff to assist you with finding materials to suit your needs. To learn more about their services click here.

Neither branch of the Peoria Public Library has the book I'm looking for. Is there another way that I can get it?
Come in to the library, fill out an interlibrary loan form, and we will try to get the book for you. For more information about our interlibrary loan service click here.

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